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After cloning prod to test, then IFS PROD getting hang every day exactly at 8.30am cest

  • May 5, 2022
  • 2 replies
  • 136 views

Siva.Prasad
Sidekick (Partner)
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After cloning prod to test, then IFS PROD getting hang every day exactly at 8.30am cest.

 

can u please help why its getting clash and hanging, after we restart mwsctl then IFS PROD is working again next day same time 8.30am cest again its hanging,

 

wadaco component license error also coming every day, after we restart mwsctl then wadaco license working then again after 24hrs wadaco error coming.

 

this started happened after we cloned the new test from prod.

 

Please help on this issue.

Best answer by Siva.Prasad

Issue has been resolved, issue was happening due to Network fluctuation while running backup every day. due to that IFS connection to the DB is getting disturbed and hanging.

2 replies

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  • Hero (Customer)
  • 126 replies
  • May 6, 2022

Have you verified that your test instance is not pointed at your production database?

What are the steps you are taking to restore the clone?  There should be a step where you edit the config file so that the test instance is going to connect to your test database instead of your production database before you actually execute the restore method.  Have you done this?


Siva.Prasad
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • 20 replies
  • Answer
  • July 4, 2023

Issue has been resolved, issue was happening due to Network fluctuation while running backup every day. due to that IFS connection to the DB is getting disturbed and hanging.