Skip to main content
Solved

Accessing Links


Forum|alt.badge.img+11

Hello,

Does anyone know a way of changing the behavior of when you click on a IFS URL link embedded within an email to an IFS screen?

If the user is already logged into IFS it will still create a new session (prompting user to login unless using SSO) instead of utilizing the existing IFS session they have open.

Any suggestions would be appreciated

Regards

Shaun

 

Best answer by CallumW

In the EE client you can change the settings by (First pressing the Alt key)

Go to Tools → Options

 

And then choose the desired way for the URL to open

 

This change will be applied to the user’s profile after its saved (either by clean exit or Tools → Options → User Profile → Save Profile)

You will also need to restart the application for the changes to take effect.

View original
Did this topic help you find an answer to your question?

2 replies

CallumW
Superhero (Partner)
Forum|alt.badge.img+15
  • Superhero (Partner)
  • 128 replies
  • Answer
  • January 9, 2020

In the EE client you can change the settings by (First pressing the Alt key)

Go to Tools → Options

 

And then choose the desired way for the URL to open

 

This change will be applied to the user’s profile after its saved (either by clean exit or Tools → Options → User Profile → Save Profile)

You will also need to restart the application for the changes to take effect.


Kasun Balasooriya
Superhero (Employee)
Forum|alt.badge.img+20

Hi,

What is the current setting you have for Open links from another program Under Tools → options? 

(See below) 

 

 

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings