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When trying to access our Build Place, I’m being asked to confirm my MFA for my account; however I’ve changed mobile phones and have lost the entry in my Authenticator App - is there anyway I can turn off MFA / reset my account or re-populate the Authenticator app?

@REYGILLISRES  I have the same exact issue so also wondering how you can access the MFA setup. I think it will have to go through support.

 

yes you have to create a ticket to support.


Raised a case with IFS, and all sorted already :-)


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