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23R1 - BPA REST GET CONNECITON Error 500

  • August 23, 2024
  • 5 replies
  • 213 views

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When trying to make a rest call using BPA i’m having the following error : 

HTTP Connection Delegate could not retrieve the data from the specified URL.Returned status code: 500

 

The call passes threw when using postman for exemple so i know that the url is ok

 

Any idea please?

Best answer by IFSRUNINNOVAL

the problem was resolved.

It was a firefwall issue

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5 replies

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  • Author
  • Hero (Customer)
  • 116 replies
  • August 23, 2024

Same issue with a different URL. (a mock server using postman)

 


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  • Do Gooder (Employee)
  • 2 replies
  • August 26, 2024

Could you please share the request body of “Call Currency Web Service”?


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  • Author
  • Hero (Customer)
  • 116 replies
  • Answer
  • August 26, 2024

the problem was resolved.

It was a firefwall issue


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  • Do Gooder (Customer)
  • 1 reply
  • August 28, 2024
IFSRUNINNOVAL wrote:

the problem was resolved.

It was a firefwall issue

On which side was it a firewall issue? IFS? We have exaclty the same problem - can call without problem external public api’s. But there is another system with API Service in our network where the 500 error occurs.

And how can you see the complete request and response body? 500 status code isn’t very informative.


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  • Author
  • Hero (Customer)
  • 116 replies
  • August 28, 2024

@domi_ic  you need to check the traffic comming out and in IFS middle tier

i have decomposed the URL then tried-t in postman. Since it was ok, i have presumed a network issue.

By looking at the generated traffic threw palo, we have noticed that the traffic was blocked.


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