IFSAPP Cannot login in Cloud

Hi

   I have installed IFS Cloud 23.2 but when installation is complete but i can’t use IFSAPP to login the error rais “Invalid Username and Password” but i try senario as be low.

1. Log in user IFSAPP wiht cmd. “sqlplus ifsapp/[password]@<database> 
   - Can log in normal
2. Change IFS password
   - After change and try to login but show same error.
3. Unlock IFS user
   - After unlock and try to login but show same error.
4. Use IFSADMIN to login
   - This user can log in to IFS Cloud.
5. Check IFSSYS status
   - status is active
6. Additionnal checking name of certificate
   - i found certificate name show “Kubernetes Ingress Controller Fake Certificate”