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Question

Zero Value customer invoice

  • Dec 1, 2020 4:57 PM UTC
  • 6 replies
  • 341 views

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Is there any way of blocking zero value invoices being sent?

 

We have had one or two created and have been sent out automatically as we e-mail a batch, can we select an option that won’t send any of these?

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6 replies

ALHAGMO
Hero (Customer)
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  • Hero (Customer)
  • Mar 10, 2021 8:00 AM UTC

We have the same issue and same question. Any new ideas?

Thank you for your feedback!

Regards Martina


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  • Hero (Partner)
  • Mar 10, 2021 8:11 AM UTC

We also have the same issue and question here.

 

Best Regards

Sophal


Dumeesha Wanigarathna
Superhero (Partner)
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Hello,

 

Are you using  ‘Batch create customer invoice’ job to create invoices ?

 


ALHAGMO
Hero (Customer)
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  • Hero (Customer)
  • Mar 11, 2021 8:09 AM UTC

Hi Dumeesha, 

no, we do not use  ‘Batch create customer invoice’ job to create invoices. We send the invoice with shipment closing, one by one.

Regards Martina


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  • Author
  • Sidekick (Customer)
  • Mar 12, 2021 4:58 PM UTC

Does the ‘Invoice blocked’ on customer order line help?

 


ALHAGMO
Hero (Customer)
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  • Hero (Customer)
  • Mar 15, 2021 9:08 AM UTC

Does the ‘Invoice blocked’ on customer order line help?

 

Hi Dumeesha, this is a helpful hint, we can work with that, as we do not have too many invoice lines to suppress. 

Regards Martina