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Hi, All, 

When it comes to an invoice issued with the wrong VAT amount. 

Is it somehow possible to create a full credit note and a New invoice (related to the same order) with the correct Data? In this case the VAT. 

I can see that there is no option to create a new invoice document for the same order even if credited fully. 

 

Thanks in advance. 

Regards, 

 

Giuliana 

Hi,

 

it is not possible to create a credit invoice and a new invoice.

 

Please check whether you can use the correction invoice for this.

 

 

 

 

Shehan Almeida.


Hi! 

Thanks for your reply. 

The challenge is that not in all the countries and more specifically not all the customers accept this type of document. 

 

Have a nice day and Thanks again :) 

 

Giuliana