Question

Wrong VAT applied - credit note and New Debit needed

Userlevel 3

+4

Hi, All,

When it comes to an invoice issued with the wrong VAT amount.

Is it somehow possible to create a full credit note and a New invoice (related to the same order) with the correct Data? In this case the VAT.

I can see that there is no option to create a new invoice document for the same order even if credited fully.

Thanks in advance.

Regards,

Giuliana

This topic has been closed for comments

Userlevel 7

+15

Hi,

it is not possible to create a credit invoice and a new invoice.

Please check whether you can use the correction invoice for this.

Shehan Almeida.

Userlevel 3

+4

Hi!

Thanks for your reply.

The challenge is that not in all the countries and more specifically not all the customers accept this type of document.

Have a nice day and Thanks again :)

Giuliana

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