Question

Wrong Supplier Invoice Posting Authorizer

  • 20 August 2022
  • 3 replies
  • 75 views

Userlevel 7
Badge +16
  • Hero (Customer)
  • 528 replies

Community,

 

We have a weird situation here. for one particular supplier, any posting proposal assign rule is not working for this supplier, it will always set one particular group of users to be the authorizers, which is not correct at all.

do you experience the same? if you came across it before, then I will share the basic data with you to drill down more.

Thank you.


3 replies

Userlevel 5
Badge +8

Hi Ron,

 

Are there any already defined authorizer assigning rule or routing rule?

 

Best regards,

Thakshila

Userlevel 7
Badge +16

@Thakshila Thank you for your reply. I will get more detail. 

Userlevel 7
Badge +16

@Thakshila 

We have assigning rules. see attached.  in Assigning rule, we limit the code parts for each rule.

We also have routing rule, see attached.

there is always a supplier, always route to Finance for approval, which is very werid.

I simply remove the all the rules in testing environment, but Finance group of authorizers still show up in the authorization tab, just come with error in detail.

so far we only found this particular supplier come with this weird behavior.

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