Hi Devindya,

If you need to have Write-off Code under Write-off proposal, you should enable “Generate Write-off Notice” checkbox in Write-off Codes window. And Also, specify a Write-off Template.

Thanks and Best Regards

Madusha

Hi Devindya,

Also, in the Payment Transactions level, make sure “Print Write-off Notice” checkbox is selected.

The below is an example of a Mixed Payment.

Thanks and Best Regards

Madusha