Hi Community,
can someone help me which settings have to be made that the system uses a name to try match with customer, please?
Unfortunately, I have only the customers name who made a payment to us but no invoice number or similar. from the statement I know who sent the money and I would like to do a match by customer name.
Is this possible and if yes, what setting is needed?
Thanks,
Philipp
Hi
I think below document would be help you to find a solution.
As per my understanding Yes, in IFS, it is possible to perform a customer match based on a customer’s name but this has be check.
I'm happy to share my advice on your recent query. If you found the answer helpful, please mark it as the correct answer. This will allow us to close the thread and make it easier for other community users to find and benefit from in the future.
Regards
Chanuka
leaving here below the generally available documentation link as the one above is not accesible.
Thanks for letting me know it I have updated the link.
Regards
Chanuka
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.