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Question

Which External payment parameter setting to match on name

  • September 12, 2024
  • 3 replies
  • 56 views

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  • Do Gooder (Customer)
  • 1 reply

Hi Community, 

can someone help me which settings have to be made that the system uses a name to try match with customer, please? 

Unfortunately, I have only the customers name who made a payment to us but no invoice number or similar. from the statement I know who sent the money and I would like to do a match by customer name. 

Is this possible and if yes, what setting is needed? 

 

Thanks, 

Philipp

 

 

 

3 replies

Chanu_Yazi
Hero (Partner)
Forum|alt.badge.img+11
  • Hero (Partner)
  • 146 replies
  • September 13, 2024

Hi @PhilPe 

I think below document would be help you to find a solution.

https://docs.ifs.com/ifsclouddocs/24r1/DefineFinancialsBasics/AboutExtPayMatchingIdentifiers.htm?StandAlone=true

As per my understanding Yes, in IFS, it is possible to perform a customer match based on a customer’s name but this has be check.

I'm happy to share my advice on your recent query. If you found the answer helpful, please mark it as the correct answer. This will allow us to close the thread and make it easier for other community users to find and benefit from in the future.

Regards 

Chanuka


Marcel.Ausan
Ultimate Hero (Partner)
Forum|alt.badge.img+22
  • Ultimate Hero (Partner)
  • 1142 replies
  • September 13, 2024

leaving here below the generally available documentation link as the one above is not accesible.

https://docs.ifs.com/ifsclouddocs/24r1/DefineFinancialsBasics/AboutExtPayMatchingIdentifiers.htm?StandAlone=true


Chanu_Yazi
Hero (Partner)
Forum|alt.badge.img+11
  • Hero (Partner)
  • 146 replies
  • September 13, 2024

@Marcel.Ausan 

Thanks for letting me know it I have updated the link.

 

Regards 

Chanuka


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