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Question

Uploaded Bank Statement not Showing transactions

  • May 11, 2022
  • 4 replies
  • 200 views

PamithK
Sidekick (Partner)
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  • Sidekick (Partner)
  • 33 replies

Hi,

I have uploaded the bank statement through a slightly modified external template copied from the STDBNKSTAT. The file gets transferred and the header information (opening balance) is also shown in the automatic bank rec window - but the transactions aren’t.

In the External File Transactions, it can be seen that the columns are assigned correctly. What am I missing here?

 

 

Auto rec

As you can see, the bank transactions are missing. I might be overlooking something simple, but cannot figure it out.

help!

This is App10 UPD13


Pamith

4 replies

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  • Hero (Partner)
  • 44 replies
  • May 11, 2022

Hi @PamithK ,

If all other fields are correctly mapped to the system, please try un-checking the checkbox “Exclude Matched” which is available in the Header of the Automatic Transaction Matching window.

 

 

Please let me know your feedback.

Regards,

Lihini.


PamithK
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • 33 replies
  • May 11, 2022

Hi Lihini, unfortunately that was also not the case. The transactions in the statement are not existing in the cash book - so they wouldn’t have matched anyway.

Any other clue?

Pamith


cperdue
Hero (Partner)
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  • Hero (Partner)
  • 440 replies
  • June 20, 2022

How many rows are in the bank statement file?


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  • Hero (Customer)
  • 738 replies
  • June 20, 2022

Hi. 

In your file, transaction date on the detail line is not matching header transaction date. 
Is this what you wanted? I think normally you are loading bank statement for one day and dates are matching… This might be reason that transactions are not visible - header for given day is missing.