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Question

Unallocate payments

  • September 7, 2021
  • 1 reply
  • 285 views

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  • Sidekick (Customer)
  • 75 replies

Is there a transaction that will allow us to unallocate a mixed payment that has been matched to invoices in a previous period

 

We need to re-allocate payments, but can’t figure out how to do this with payments from previous months

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1 reply

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  • Hero (Employee)
  • 32 replies
  • September 8, 2021

Hi @SMcLees ,

 

You can either cancel the entire mixed payment (RMB Header>Cancel) or  proceed with the cancel matching option of an Approved Mixed Payment.This will create a parked payment for the one particular transaction type and that parked payment can be matched later on with the invoices via Customer/Supplier offset windows.

 

 

BR/Janith