Hello,
We have identified a scenario related to supplier invoices created through the E-Invoicing process.
When an invoice is created from an external supplier invoice for e-invoicing, there is currently no possibility to enter or maintain the Payment Method and Payment Address on the resulting invoice.
In addition, we have observed that one-time supplier information entered during the e-invoicing process is not carried over to the corresponding Manual Supplier Invoice created in the system.
As a result:
- One-time supplier details entered in the incoming supplier invoice are not populated in the Manual Supplier Invoice.
- The one-time payment information is not reflected in the Installment Plan or Discount information.
- There is no option to enter or update the Payment Method and Payment Address after the invoice is created.
This creates a business issue as the supplier invoice cannot be processed for payment using the required payment details.
Do we have any experience with other customers processing supplier invoices through e-invoicing where one-time payment details need to be retained?
Is this the standard behavior in IFS Cloud, or is there any configuration, workaround, or recommended process to ensure that:
- One-time supplier information is transferred to the Manual Supplier Invoice?
- Payment Method and Payment Address are available on the created invoice?
- The payment information is reflected correctly in the Installment Plan and payment process?
Any guidance or recommendations would be greatly appreciated.
Thank you.