Question

Tax Book

  • 18 December 2023
  • 2 replies
  • 42 views

Userlevel 2
Badge +6

Hi

I have a client who has a customer order with an old customer number and has the invoice created with the new customer number (external customer number to internal customer number).  When trying to print the invoice, the following error occurs. 

 

 

 

The external customer has been set up with a Tax Book.

The internal customer has a Tax Book.

 


2 replies

Hi,

Check if the address for the new customer is defined as a default address for the Documents.

Best Regards,
Pawel Dworzynski
 

Userlevel 2
Badge +6

Hi

They are defined as the default address for Documents.  It still has the error that no default tax book.

Barbara

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