We have setup IFS 10 IE client so there must be two separated acknowledger/authorizer for every supplier invoice. Works fine until we have set a substitute:
User A are acknowledger for Invoice 123
User B are authorizer for invoice 123.
Bur during holiday User B are substitute for User A.
In this case IFS think it’s ok for User B to both acknowledge and authorize the supplier invoice 123.
How can we solve this issue in an easy way?
Hi M.Broback,
For me it looks ok. If User B is a substitute for User A than he can acknowledge the Invoice 123
on behalf of User A. And he can authorize the invoice as User B as he is an authorizer.
Maybe you can find another substitution for User A , who is also acknowledger for the invoice
and not an authorizer.
Best Regards,
Pawel Dworzynski
Hello.
The issue here, if you haven’t already found a solution, is that you have the setting of “two separated acknowledger/authorizer”. The setting you have here makes User B both Acknowledger and Authorizer.
This is breaking the rule and also Segregation of Duties.
A user should never be substituting in a way that he is both Acknowledger and Authorizer.
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