Community,
We are trying to cancel vouchers that are externally uploaded via external file. but we got below error. also, we found these vouchers are not able to approve. any tricks behind it? can you borrow your mind? Thank you.
Hi
Status cancelled for manual vouchers is not possible to be selected by users. See description from help for status Cancelled.
Cancelled - Vouchers with this status are automatically created when a voucher transfer from IFS Distribution contains a voucher where all included voucher rows were returned to IFS Distribution due to errors.
You can select one of status Not Approved, Approved or Awaiting Approval. You must eventually update
the voucher to GL. If you want to get rid of the voucher (applies for manually created vouchers), enter 1 debit and 1 credit row and fill a value in quantity. Then update to GL
Hope this helps
understand that all preliminary voucher has to be approved and update to GL. cancel voucher can be done after GL update or before GL update by adding opposite values. system will do a reverse entry against the original voucher rows.
Thank you.
Hi
Yes that is correct. When you use Cancel Voucher functionality in GL it will only reverse original voucher and both will be in approved status. Status cancelled cannot be triggered by an end user.
Thanks
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