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Currently running on 24R2 SU6, when we review data in the IL Balance Analysis screen, we select an account and click the ‘Voucher Information’ button, which opens a NEW BROWSER TAB and tries to load the IL Voucher Rows Analysis window.

Any reason why this one navigation button opens a new tab?

I noticed that the breadcrumbs (menu path) that would normally show Financials → Internal Ledger → IL Voucher Rows Analysis only shows ‘IL Voucher Rows Analysis’

The screen eventually times out after 5 minutes and does not load data.

However, if I navigated directly into the IL Voucher Rows Analysis window and performed a search, the data would load quickly.

Is anyone else experiencing this issue?

​@Kay2013 

We have noted when we review data in the IL Balance Analysis screen and click the ‘Voucher Information’ button, it will open new browser tab while loading the IL Voucher Rows Analysis window with the voucher information. Seems like this is the current functionality in the cloud environments. 

However we did not come across of any timeout in the IL Voucher Rows Analysis window when it opens in different tab. Behavior was the same as when we open from Menu option.

Hope this answer will assist to understand the behavior of this pages.

 

BR

Sanduni

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