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Question

SEPA / ISO Payment - Payment Address Error

  • Dec 8, 2022 5:05 PM UTC
  • 3 replies
  • 135 views

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Hi,

 

When trying to create a Payment Address for SEPA or ISO20022 we keep getting the the following:

I cannot see a Field called Bank Account in this field? Any one had this issue before and know how to resolve?

Thanks, 

3 replies

Link
Superhero (Customer)
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  • Superhero (Customer)
  • Dec 9, 2022 8:45 AM UTC

Hi @lisa.gilesAB 

did you edit the electronic payment addresses?

Screen: Customer → Payment

 


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  • Author
  • Sidekick (Customer)
  • Dec 9, 2022 2:46 PM UTC

@Link We get the same error when trying to create the Electronic Payment Address.


Link
Superhero (Customer)
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  • Superhero (Customer)
  • Dec 12, 2022 7:41 AM UTC

The marked field is mandatory and requires 8 characters.

Did you note it?