Skip to main content
Question

SEPA / ISO Payment - Payment Address Error

  • December 8, 2022
  • 3 replies
  • 106 views

Forum|alt.badge.img+12

Hi,

 

When trying to create a Payment Address for SEPA or ISO20022 we keep getting the the following:

I cannot see a Field called Bank Account in this field? Any one had this issue before and know how to resolve?

Thanks, 

3 replies

Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Superhero (Customer)
  • December 9, 2022

Hi @lisa.gilesAB 

did you edit the electronic payment addresses?

Screen: Customer → Payment

 


Forum|alt.badge.img+12
  • Author
  • Sidekick (Customer)
  • December 9, 2022

@Link We get the same error when trying to create the Electronic Payment Address.


Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Superhero (Customer)
  • December 12, 2022

The marked field is mandatory and requires 8 characters.

Did you note it?