Question

Sending customer invoice automatic when shipment is closed

  • 24 April 2020
  • 2 replies
  • 260 views

Userlevel 1
Badge +5

I have not find the correct set up to get customer invoice sent automatic when shipment is closed. I have modify the order type like this:

And then set up in the customer misc customer info the email option to invoice

Now it seems that system stop the flow totally after shipment flow process and not proceed to invoicing. We are working in IFS10. What set up is missing?


2 replies

Userlevel 6
Badge +14

Is there a default email address in the customer communication tab?

We have set this up with an event and it routes the pdf print file. 

Depending on the outgoing mail server, you may need help from your IT department as well.

 

Userlevel 1
Badge +5

Yes, there is communication info. I need to check this event and main server ´part. Thanks for the reply!

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