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Hello, 

 

We are currently in the process of sending automatically invoices to some of our customers.

To do so we followed this documentation properly : https://docs.ifs.com/techdocs/22r1/030_administration/030_integration/330_ifs_applications_business_components/023_configure_sending_e-invoices/#sending_e-invoice_to_different_destination_addresses_for_different_customer_address_setup

 

However when we try to send the invoice we have these errors in the “Sent Invoices” projection : 

 

1) Invoice Address must have a value.

2) Delivery Address must have a value.

 

The Invoice does have existing Invoice/Delivery Addresses : 

 

Is it a known issue or are we doing something wrong ?

Our current version is 22.1.23.20240103155725.0

If you go in to the Customer you are invoicing and verify that you have a default for the address:

Delivery:

and invoice

When this is updated, it should work.

 

BR

Denny

Hello,

 

Thank you for your answer, both of them are already on Yes, however it didn’t changed. We made some changes in the “e-invoice compliance” on the company settings, the issue does no longer exist on the “Send Error Message” but we now have the same error in the “Reporting Error Message”

 

Best regards,

Alexandre.

If you go to Customer invoices with Error, do you see the invoices there?

I’m not sure what you mean by Reporting Error Message, if you have an issue there, please add a printscreen if noone else knows what the issue is.

Has the invoice been sent? 

BR

Denny

 

Hello,

 

I’m talking about this windows below : 

 

However you were right, these invoices are in the Customer Invoices with Errors projection so it might be why it’s not working.

 

Best regards,

Alexandre NICOLLE

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