I want to record a Bounced check in the system which was received from a Customer. Once the check was sent for cashing, it was identified that the check has been bounced. Can someone help me in this?
Userlevel 7
+17
Hi Chamali,
You can go to the customer check window, RMB and select cancel. The check will be cancelled with the relevant cancellation vouchers.
Hope this helps.
Shehan Almeida.
+2
Thank you Shehan. Since its matched with the invoice we do not want to cancel the check in the system.
Is there any way possible to match a new check received again with the previous invoice without cancelling the previous check by only linking the two records (checks)?
Userlevel 7
+17
Hi Chamali,
It is not possible to link checks. You will have to cancel and rematch the invoice/s to the new one.
However, you can still check history of the payments in the ‘Customer Payments per invoice’ window.
You can see the cancelled check and and the new check as well.
Hope this helps.
Best Reards,
Shehan Almeida.
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