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Question

query on customer withholding tax

  • June 2, 2022
  • 3 replies
  • 141 views

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Hi,

WHT is not applied when customer order invoice is created. Invoice is for 1000$

Customer paid us only 980$ after withholding tax of 20$ ( 1000$ x 2%)

What is the process in ifs to process customer payment of 980$ along with WHT of 20$? 

BR/Dinesh

3 replies

cperdue
Hero (Partner)
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  • Hero (Partner)
  • June 13, 2022

The WH tax must be setup on the order/customer record.    The tax code must be setup.   The customer needs linked to that WHT.

 

Best-

Christy


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  • Do Gooder (Partner)
  • July 29, 2022

Can You please me  ‘Tax Lines’ Withholding  is disabled in customer payment screen.Even though I have made proper set up at customer level.

Please let me is there any set up is missing!!


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  • Hero (Customer)
  • July 29, 2022

Hi,

If WHT is not recoverable, and you do not need to store this info in tax ledger, perhaps just dedicated write-of code will do the job.