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Hi,

WHT is not applied when customer order invoice is created. Invoice is for 1000$

Customer paid us only 980$ after withholding tax of 20$ ( 1000$ x 2%)

What is the process in ifs to process customer payment of 980$ along with WHT of 20$? 

BR/Dinesh

The WH tax must be setup on the order/customer record.    The tax code must be setup.   The customer needs linked to that WHT.

 

Best-

Christy

Can You please me  ‘Tax Lines’ Withholding  is disabled in customer payment screen.Even though I have made proper set up at customer level.

Please let me is there any set up is missing!!

Hi,

If WHT is not recoverable, and you do not need to store this info in tax ledger, perhaps just dedicated write-of code will do the job. 
 

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