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Question

Problems with Business Reporting after installation of App10


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We upgraded to App10 in December. After he upgrade we found that some of our reports did not work properly. We have a problem with information extracted from Customer Order lines - Business Reporting seems unable to extract the correct quantity and base price from the Customer Order line.

 

Has anyone else had these type of issues? 

Dasun Navoda
Sidekick (Partner)
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HI Kathan,

Have you upgraded existing reports using “IFS BR Report Upgrade Utility” after the IFS Applications 10 migration?

 

Regards,

Dasun


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  • Do Gooder (Customer)
  • January 6, 2020

We have run the script, but apparently there were some error messages. The It dept will try again.

Fingers crossed :-)


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Kathan wrote:

We have run the script, but apparently there were some error messages. The It dept will try again.

Fingers crossed :-)

Hi @Kathan,

 

Is it possible to see screenshots of the error messages?

 

Best Regards,

Panchali


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  • Do Gooder (Customer)
  • January 16, 2020

There are no error messages. But we figured out that it was the Country from the Customer Address that caused the problem. When I leave Country out of the report, the numbers are correct.

 

best regards

Kathleen


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