Hello to the community,
I am trying to view the preposting on collective customer invoice but the option is greyed in my environment
![](https://uploads-eu-west-1.insided.com/ifs-en/attachment/62744274-8281-4d35-b42e-70e18fc415d6.png)
I have checked on another customer’s environment and the option is not greyed for them, they can click on preposting to view them on header of collective customer invoice.
NB : for normal invoice (with only one CO) I can right click on header of invoice and view preposting; it is greyed only for collective invoice.
If you have any idea as to the possible reasons for this greyed option, please share.
Thank you
Tanya