Hi,
Hypothetically, if this is a company you don’t analyze, and this is the first time really looking at GL data for that company then look to the Authority Class, user per authority class, and that area. Or if someone recently change the authority settings, check this. An easy test is check balance analysis for that user and company. Just see if you can access data for that company / user.
I assume this is a company you normally access GL, and if that’s true, then the authority is probably not the issue. Access to GL data is controlled via the authority class / combinations. If your able to see the balance type data in GL then authority is not the issue.
Best regards,
Thomas