We made a payment to a supplier but the payment was rejected. We need to cancel payment and receive the cash back into the cash account. The payment was done in a batch and we do not want to cancel the entire batch. By doing a partial rollback, this will park the supplier payment. How do we get that parked payment to clear and credit cash? We were able to do this in apps 9 via the Supplier Payment screen but have not been able to do this via mixed payment in Cloud. Any advice would be appreciated.
Question
Post Supplier parked payment Back to Cash in Cloud.
Hi, did you get a reply to this? Right now, what we do is,
- create another mix payment - SUPOA
- Perform supplier offset proposal and offset two SUPOA
Did you get a better recommendation? :)
Hi,
If you are doing a partial rollback, it will not reverse only the AP entry but not the cash book entry.
You can utilize the supplier parked payment either using supplier offset proposal or using mixed payment (i.e by creating a zero supplier payment & matching invoice with SUPOA)
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