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Question

PO status: Released but CO status: Invoiced/Closed

  • November 4, 2024
  • 4 replies
  • 66 views

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  • Do Gooder (Customer)
  • 17 replies

How do i close the PO when the Customer order is at a status of Invoiced/Closed

4 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1306 replies
  • November 4, 2024

@MickC I assume you are dealing with inter-company flow here. What’s the supply code? Is it internal purchase direct or internal purchase transit?

Did you try to receive the PO via Incoming Dispatch Advice or Register Direct Shipment?

Are you getting any error messages when trying to receive the PO?


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  • Author
  • Do Gooder (Customer)
  • 17 replies
  • November 5, 2024

Hi Marcel.

the Customer order is invoiced/closed but some how they had managed to set the Po lines to confirmed. I have managed to change from confirmed to released by saving the quantity again. I need to close and complete the PO

 


Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1306 replies
  • November 5, 2024

@MickC what’s the Supply Code in the PO Lines? It’s not visible in your screenshot.


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  • Author
  • Do Gooder (Customer)
  • 17 replies
  • November 5, 2024

Hi Marcel,

sorry it is a Purchase Order direct

 

Kind Regards

Mick