Question

Payment Run Hasnt emailed remittances

  • 13 September 2021
  • 3 replies
  • 29 views

Userlevel 2
Badge +6

Hi All,

It looks like the payment run had generated remittances in the report archive, but they haven’t gone through to the pdf archive and haven’t emailed. Is there a way to rerun ?

TIA Chris.

we’re on apps 9


3 replies

Userlevel 7
Badge +11

@chrisplant, can you please see this thread might be helpful for you?

 

 

Userlevel 2
Badge +6

Hi Enzo,

I’d seen that, and am happy to rerun the whole job, but couldn’t see where i go to get to the repeat media output??

 

“I’m not aware of a reprint option, you can only reproduce the report when the payment order hasn’t been completed by re-running the “Repeat-Media Output” option, but this will reproduce remittances for everyone on the run.”

Userlevel 7
Badge +11

@chrisplant I also wasn’t really sure about this, then I looked up in the F1 Documentation: 

https://docs.ifs.com/ifsclouddocs/default.htm?openpage=https://docs.ifs.com/ifsclouddocs/SupplierPayments/ActivityRepeatMediaOutput.htm

 

Going with what’s mentioned in F1, do you have this prerequisite set up? 

 

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