One invoice for multiple shipments.

Question

Hi,I would like to know if there is a way in IFS to create one invoice for multiple shipments.In our process, we sometimes have several shipments that need to be included in the same customer invoice, and we would like to understand if this is supported as standard functionality in IFS, or if there are any specific settings, processes, or workarounds that need to be configured.If possible, could you also share any documentation or best practices regarding this scenario?Thank you for your support.

Nikila Dis · Answer

Hi ​@Marina,Yes, this is supported as standard IFS Cloud functionality. If several shipments need to be represented on one customer invoice, the recommended approach is to use Collective Customer Invoicing. Shipment-level invoicing should not be performed individually, as the shipment invoice process normally creates an invoice for each shipment. Instead, after the shipments have been delivered/closed, the eligible customer order lines can be included in a collective invoice, provided the customer is configured for collective invoicing and the relevant invoicing prerequisites are fulfilled.https://docs.ifs.com/ifsclouddocs/25r2/Invoicing/ActivityInvCollectiveInvoiceCreate.htm?https://docs.ifs.com/ifsclouddocs/25r2/Shipment/AboutShipment.htm?Regards,Nikila Dissanayake

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