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  • On Supplier>Invoice screen, error message “Field (Pay TermId) is mandatory Identity Invoice Info and requires a value” appears when the User has clicked on ‘+’ to add new record.
Question

On Supplier>Invoice screen, error message “Field (Pay TermId) is mandatory Identity Invoice Info and requires a value” appears when the User has clicked on ‘+’ to add new record.

  • 21 April 2022
  • 3 replies
  • 160 views
Sahani Wimalaratna
Rank
Userlevel 2
Badge +2

Hi All,

There is an issue On Supplier>Invoice screen where an error message “Field (Pay TermId) is mandatory Identity Invoice Info and requires a value” appears when the user clicks on ‘+’ to add a new record. This happens before the user has entered any of the required basic data. 

It is possible for the User to carry on and enter the required data however, this is not ideal as it indicates issues with the data entry where there are none, to the end user.

Has anyone faced such an issue and know what is causing this? Would greatly appreciate your input.

Thanks & kind regards,

Sahani

3 replies

E
Rank
Userlevel 4
Badge +6

Hi @Sahani Wimalaratna

Can you please specify the version of the application? Is it in Apps10 Aurena or Cloud?

Regards,

Lihini.

Sahani Wimalaratna
Rank
Userlevel 2
Badge +2

Hi @EntLihinP

 

Track: IFSAPP10

Client: Aurena

 

Thanks & regards,

Sahani

Yohan Rajapaksha
Rank
Userlevel 3
Badge +7

Hi @Sahani Wimalaratna ,

Seems that this is a single time issue or a data migration issue. However, if there is any environment where we can re create the same, I believe we can find the exact issue. However, the error details refers the Payment Terms field. 

 


Hope the above detail will help.

Best Regards,
Yohan

 

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