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No attachement for supplier payment advice

  • November 11, 2025
  • 3 replies
  • 20 views

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Hi all

I have an issue. i try to send a supplier payment advice via media output email. i do receive an email but with no attachment. here is the event action i created

when i checked the archive all advices has printstatus 0. the ones with the 1 i printed manually from the report archive.

 

also the application message is fine

does anyone have a clue why i dont get an attachment.

 

Best Regards

Sophal

Best answer by John Keith

Hi Sophal,

I’m having exactly the same issue. Have you set the attachment up as per this IFS Help Page?

https://docs.ifs.com/techdocs/24r1/050_reporting/251_operational_reporting/110_email_reports/#create_a_new_event_to_set_-up_e-mail


This gives me a PDF File but the file is not generating with any data and can’t be opened by Adobe or a browser. It’s only 1kb in Size rather than the 69kb If I open the file via report archive. 

3 replies

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  • Hero (Partner)
  • 27 replies
  • Answer
  • November 11, 2025

Hi Sophal,

I’m having exactly the same issue. Have you set the attachment up as per this IFS Help Page?

https://docs.ifs.com/techdocs/24r1/050_reporting/251_operational_reporting/110_email_reports/#create_a_new_event_to_set_-up_e-mail


This gives me a PDF File but the file is not generating with any data and can’t be opened by Adobe or a browser. It’s only 1kb in Size rather than the 69kb If I open the file via report archive. 


Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1306 replies
  • November 11, 2025

@bytsophan have you tried by using a Report Rule → Send Mail action?

 

https://docs.ifs.com/techdocs/24r1/050_reporting/251_operational_reporting/110_email_reports/#report_rule_engine


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  • Author
  • Hero (Partner)
  • 128 replies
  • November 13, 2025

Hi Sophal,

I’m having exactly the same issue. Have you set the attachment up as per this IFS Help Page?

https://docs.ifs.com/techdocs/24r1/050_reporting/251_operational_reporting/110_email_reports/#create_a_new_event_to_set_-up_e-mail


This gives me a PDF File but the file is not generating with any data and can’t be opened by Adobe or a browser. It’s only 1kb in Size rather than the 69kb If I open the file via report archive. 

Thanks Marcel you are the best. IFS changed the parameter from app10 it use to be only &pdf_File