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Question

No attachement for supplier payment advice

  • November 11, 2025
  • 2 replies
  • 8 views

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Hi all

I have an issue. i try to send a supplier payment advice via media output email. i do receive an email but with no attachment. here is the event action i created

when i checked the archive all advices has printstatus 0. the ones with the 1 i printed manually from the report archive.

 

also the application message is fine

does anyone have a clue why i dont get an attachment.

 

Best Regards

Sophal

2 replies

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  • Do Gooder (Partner)
  • 27 replies
  • November 11, 2025

Hi Sophal,

I’m having exactly the same issue. Have you set the attachment up as per this IFS Help Page?

https://docs.ifs.com/techdocs/24r1/050_reporting/251_operational_reporting/110_email_reports/#create_a_new_event_to_set_-up_e-mail


This gives me a PDF File but the file is not generating with any data and can’t be opened by Adobe or a browser. It’s only 1kb in Size rather than the 69kb If I open the file via report archive. 


Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1303 replies
  • November 11, 2025

@bytsophan have you tried by using a Report Rule → Send Mail action?

 

https://docs.ifs.com/techdocs/24r1/050_reporting/251_operational_reporting/110_email_reports/#report_rule_engine