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Question

Manual supplier invoice taking 15 minutes | Not getting booked

  • October 4, 2022
  • 3 replies
  • 59 views
H
Sidekick (Partner)
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Hi Community , 

 

While booking manual supplier invoice I am getting gateway error.  It is taking 10-15 minutes after saving and invoice is not getting booked. Stating the gateway error . the issue is happening with only one supplier .

 

Any suggestions ?

 

Thank you

BT

    3 replies

    Yoshini Silva
    Hero (Employee)
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    • Yoshini Silva
    • Hero (Employee)
    • October 4, 2022

    Hi @Hashmit ,

    I hope you’re doing well!

    Would it be possible for you to share a screen print of the issue?

     

    Best Regards,

    Yoshini

    H
    Sidekick (Partner)
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    • Hashmit
    • Author
    • Sidekick (Partner)
    • October 7, 2022

    Hi @Yoshini Silva 

     

    thank you for the revert. 

     

    yes, please find below 

     

     

    BT
    Yoshini Silva
    Hero (Employee)
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    • Yoshini Silva
    • Hero (Employee)
    • October 14, 2022

    Hi @Hashmit,

     

    Could you please forward a case to IFS Global Support?

     

    Thanks in advance!

    Best Regards,

    Yoshini

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