Question

Manual supplier invoice taking 15 minutes | Not getting booked

  • 4 October 2022
  • 3 replies
  • 46 views

Userlevel 4
Badge +5

Hi Community , 

 

While booking manual supplier invoice I am getting gateway error.  It is taking 10-15 minutes after saving and invoice is not getting booked. Stating the gateway error . the issue is happening with only one supplier .

 

Any suggestions ?

 

Thank you


3 replies

Userlevel 5
Badge +8

Hi @Hashmit ,

I hope you’re doing well!

Would it be possible for you to share a screen print of the issue?

 

Best Regards,

Yoshini

Userlevel 4
Badge +5

Hi @Yoshini Silva 

 

thank you for the revert. 

 

yes, please find below 

 

 

Userlevel 5
Badge +8

Hi @Hashmit,

 

Could you please forward a case to IFS Global Support?

 

Thanks in advance!

Best Regards,

Yoshini

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