Question

LOB locators cannot span transactions

  • 27 April 2023
  • 2 replies
  • 78 views

Userlevel 5
Badge +9

Hi

We made an instant invoice with lot of attachments (146 docs) to be sent internally to another company, that’s the first time we put so many.

Once we sent it, it generated this error:

So I suspect the massive number of attachments to be the source of the problem.

We removed them from the original Instant Invoice, but I fear it’s too late as this invoice seems already in “transit” and stuck with this error… 

Does anyone knows how to cancel it ?? or remove all the attachments from this object in transit ? or force it to move forward … 

Thanks in advance !!


2 replies

Userlevel 7
Badge +30

Moved to the Financials section.

Userlevel 5
Badge +10

Hi, 

I think the best is that you add a support case for this issue. You write you have removed the attachment from the invoice but most probably they are still there in the send_einvoice_attachment_tab. 

 

Best regards, 

Linda

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