Question

Is there a link between the invoice exception code and the exclusion of a disputed customer in the reminder model?

  • 22 May 2023
  • 1 reply
  • 31 views

Userlevel 2
Badge +3

How to exclude a disputed invoice of the reminder module? 

Can we use the “exception code” ?, 

 

Thanks in advance


1 reply

Userlevel 7
Badge +13

Hi @Olivia Gaches,

You can use the ‘Reminder Blocked Until’ field to block the sending of reminders to customers. Refer below screen preview. 

 

Best Regards

Narmada

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