Question

Is there a link between the invoice exception code and the exclusion of a disputed customer in the reminder model?

Forum|Forum|2 years ago
May 22, 2023
1 reply
54 views

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+3

Olivia Gaches
Do Gooder (Customer)

How to exclude a disputed invoice of the reminder module?

Can we use the “exception code” ?,

Thanks in advance

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+13

Narmada
Hero (Employee)
Forum|Forum|2 years ago
May 23, 2023

Hi @Olivia Gaches,

You can use the ‘Reminder Blocked Until’ field to block the sending of reminders to customers. Refer below screen preview.

Best Regards

Narmada

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