Question

Invoice Report

  • 13 October 2021
  • 2 replies
  • 111 views

Userlevel 6
Badge +14

Hello IFS Community,

We are experiencing some Invoices reflecting the wrong Tax Identity.
Our company does not own the Report Designer to make changes. However, I wonder from where the tax Identity is calling to be reflected on the Invoice report. Please, I would like a screenshot and the path in IFS with your answer.

We are currently using IFS 9

 

 


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2 replies

Userlevel 7
Badge +15

Hi, 

in version 7, tax-related details of customer have been stored against customer address. please check invoice address in customer master to verify. I guess your customer have mor than one address - or tax information is not correct.

Userlevel 3
Badge +5

Hi,

Im on apps 10 but cant imagine it will be different.

That field should be from an entry on document tax information.

CUSTOMER_DOCUMENT_TAX_INFO. VAT_NO

Might have a different name for US.