Invoice items are duplicated in the print out of the instant invoice in IFS Apps 10. This happens with 1 customer only while other customers are working fin.
Where can I fix it?
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Hi
Can you please provide more info like a screenshot of the instant invoice Lines tab and the relevant print out?
BR/Janith
Here in the invoice printout the below objects are duplicated 4 times
Objects : 4 Portable Water
8 Sanitary Waste Water Treatment
While each object has been entered only 1 time in the customer invoice entry.
Userlevel 7
+15
Hi
I believe an in-depth investigation is needed on this issue by comparing the customer with other customers.
Could you kindly raise a case to IFS Support on this issue?
Best Regards,
Thanushi
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