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Hi,

 

I’m in 22R1 environment

 

I’ve uploaded a TIFF file manually and attach it to my invoice but the viewer not automaticcaly show the document

 

Even the viewer button not works

 

 

I need to upload document to see it

 

Any idea why this not works ?

I’ve found a related topic and seems there a case in progress

https://community.ifs.com/topic/show?tid=19856&fid=248 

Hi Eric,

Did you get a reply on this - I have the same problem…

Thanks in advance

Lena Hermodsson

Hello

File type IMAGE is matched with file extension TIF. You need to  create a new document file type with extension TIFF

After this you should be able to attach and view the document. 

I tested and it works

Hope this helps

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