Skip to main content
Question

"Insufficient privileges" for invoice authorization

  • September 22, 2022
  • 3 replies
  • 225 views
Aleksandra W.
Sidekick (Employee)
Forum|alt.badge.img+6

Hi, 

There is a financial user in IFS Aurena that is getting “insufficient privileges” message when trying to authorize an invoice.

This user is a invoice posting authorizer for this company and the invoice amount is below the limit.

This user is assigned to MAX Authority Class.

What can be the reason for such issue?

 

Regards,

Aleksandra

    3 replies

    S
    Superhero (Employee)
    Forum|alt.badge.img+14

    Hi @Aleksandra W. ,

     

    Please check the user’s permission sets. Insufficient Privilege errors comes as a result of not having permissions to perform a particular function for the users.

     

    Kind regards,
    Shanuka.

     

      Aleksandra W.
      Sidekick (Employee)
      Forum|alt.badge.img+6
      • Aleksandra W.
      • Author
      • Sidekick (Employee)
      • September 28, 2022

      @Shanuka Lashan 

       

      Hi,

      I have checked the permission set and it looks good. 

      Moreover other users who are assigned to the same permission set are not facing this issue.

      Do you know what else can cause such problem?

       

      Regards,

      Aleksandra

      T
      Do Gooder (Customer)
      Forum|alt.badge.img+1
      • TWNBERNARD
      • Do Gooder (Customer)
      • February 10, 2023

      I also have the same problem as yours, do you have got the answer? 

      Terms & ConditionsCookie settingsAccessibility statement