Question

Instant invoice - not able to view PR in all screens

  • 5 February 2024
  • 1 reply
  • 49 views

Userlevel 6
Badge +9

We have uploaded and created a batc of instant invoices which are sitting at PR status.

 

However, they are visible in the ‘Print invoice’ Screen at PR status, however in ‘Instant Invoice’ screen on 2 out of 6 are visible when searching for ‘PR’ series ID?

 

Why would invoices in the Print Invoice screen not be visible in Instant Invoice screen? It appears to be 1 specific customer that is different


1 reply

Userlevel 6
Badge +13

@SMcLees I assume the reason here is the Invoice Type. In Financials\Customer Invoice\Print Invoice, it shows invoices with different invoice types. But in Financials\Customer Invoice\Instant Invoice, it lists INSTINV and CORRINV, Invoice Types.

Eg: It is not possible to find Invoice Type CUSTORDDEB, Invoices in Instance Invoice. But all invoices are shown in Print Invoice window.

Hope this helps !

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