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Question

Inbound e-invoice fails for foreign currency supplier invoices

  • June 5, 2024
  • 2 replies
  • 87 views
A
Do Gooder (Customer)
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  • AshK
  • Do Gooder (Customer)

Hi,

 

We are using IFS app9 and we have a scenario where the inbound e-invoice fails when supplier send e-invoice in a foreign currency.

Issue triggers when <VatCurrencyVatRateAmount> tag appears in the XML.

Application message is failed with error 'Cannot calculate tax amount in accounting currency because the exchange rate is not found.'

 

Does anyone has had a similar issue ? Please let me know if you know how this can be fixed.
Thank you!

Kind Regards,
Ashwini
 

    2 replies

    M
    Do Gooder (Customer)
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    • mahv
    • Do Gooder (Customer)
    • April 28, 2026

    We are seeing the same issue on our side, were you able to identify the cause of the error?

    A
    Do Gooder (Customer)
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    • AshK
    • Author
    • Do Gooder (Customer)
    • April 28, 2026

    Hi.. We identified the cause of the issue as, missing exchange rate in the file from supplier. If the file has exchange rate tag it works okay. We manually create the supplier invoice when this issue happens.

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