Question

IFS Force Closing after Instant Authorization

  • 12 November 2020
  • 3 replies
  • 203 views

Userlevel 1
Badge +3

We have had a few users who go into Instant Authorization from the Posting Proposals page, and as soon as they click the Green Check Mark to approve, IFS will close.  This forces them to log back in after each approval.  Has anyone else experienced this?  We are on IFS APPS 10, Update 4.


3 replies

Badge +2

@jlarabee 

We are also experiencing the same issue. Our first issue was reported on Monday, 11/10/2020.  We are on IFS APPS 9, Update 10. 

Userlevel 1
Badge +3

@Rjackson 

 

Have you had any response on what could be causing this?

Userlevel 7
Badge +10

Hi,

 

This issue happens only for customers who are using the Licensed version of Adobe Acrobat DC. Most probably this issue started with the version 20.013.20064. The free version of Adobe Reader will not trigger this issue.

This is what the free version looks like in the list of Programs

 

This is the licensed version

Updating the Adobe Acorbat to the latest version should resolve this issue. 

Reply