IFS does not display Open- and Closing balances same in Mixed Payment as External payment, when “Use Step No” is enabled by the user under the “External Payment Parameters” page. The 2 windows show 2 different values.

Environment/ User/ Company

Environment - Support / IFSCLOUD / 24R1 Core / REGIONAL TEST CMB

User – alex

Test steps

1. Navigate to the “External Payment Parameters” page.
2. Select the payment method “BGS”
3. Under the “Segmentation Criteria”, add a line and enable the option “Use Step No”

4. Navigate to the external payments page and click on the + and add a new record as below.

5. Save the record and go to the details of the record.
6. Click on the + option under “External Payment Item Details” and add a new record.
7. Add details as below, save the record and the click on “Match and check all items” option.

8. The status will be updated to “Checked”.
9. Click on the “New Mixed Payment” option and add a mix payment.

10. After creating the mixed payment, the status of the external payment will convert to “Used”.
11. The details of the external payment shown in the External payments window is as below.

12. When you go to the attached mixed payment of the external payment, the details shown are as below.