IFS Cloud Write Off Dilemma

Hi, 

I see your concern.  Things are a bit different. 

Take a look at apps 10, You can see the expected columns.   

We’ve seen this as well.  No write off code field in the offset forms in Cloud. No idea why they took this away.   Can only access in Mixed Payment form but as you stated, can’t partially write off an amount and leave an open balance.   Look at using deduction code instead in Mixed Payment form,  but note if it’s on just 1 entry, it won’t allow you to do a partial deduction to reduce the open amount of that item(ie: leave a remaining balance), thus a 0.00 payment mixed entry, as then you get an error message that can’t be 0.00 (bug with the form that I’ve logged a case with IFS on) .  It may work for you however if you are using two line entry for the AR/AP offset with a deduction to total to 0.00 though. That may be your work around.

Hi, the ability to do a partial  write off is an option on the company. I believe - see payment area, the attribute is allow partial write off. 

Hi ​@Thomas Peterson 

The same function is missing in the Cloud version, although it is there as per IFS R&D.

It is annoying to lose the function which was available.

Thanks Thomas that is helping! Just have to do some further testing but now the write off amount isn’t being overwritten which is what ​@Furkan Zengin  needs. :)      

note: if I just use deduction codes I get the error still, looking at the code this flag should apply to either write off code or deductions it looks like.  If I use a write off only it works fine, if I use a deduction code and write off code it works fine, but not just deduction code on its own.