Question

IFS Cloud 23.1.5 - Customer order charge from incoming customer order

  • 9 November 2023
  • 2 replies
  • 44 views

Userlevel 4
Badge +9

Hi,

Is it possible to create customer order charges from incoming customer order? We are trying to receive customer order and charge from an external system, but the charges we did not find how receive.

 

Thanks,

Gianni Neves


2 replies

Badge +3

Hello @gianni.neves ,

I came to the point that the only way to do it is to create a non-inventory part, such as transport

 

and include it in the EDI message:

regards,

Kajetan

Badge +3

Hello again @gianni.neves ,

As it is a hot subject for us, I have made some digging and found a projection that creates an order including charges:

CustomerOrderService.CreateCustomerOrder

 

However, it creates a customer order directly, not using incoming customer order.

Hope it helps.

regards,

Kajetan

Reply