Have a Mixed payment batch with multiple checks from multiple customers and received a returned check from the bank. When attempting to cancel the individual payment with in the payment batch, we’re prompted to create a parked payment which leaves the cash on the bank and creates a CUPOA on the company not the customer. Any tips on creating an NSF/canceling a single payment included in the batch without doing a parked payment?
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Hi
Usually a Parked Payment would be created if you are doing a cancel matching in Mixed Payment window.However,If you don’t want to keep the Parked Payment,you can go to Customer Payment and offset the Parked Customer Payment as follows
1.Enter the CUPOA ID (You can get the CUPOA ID from Parked Customer Payment analysis) as follows
2.Once the Customer Payment is Approved,it would create a voucher to reverse the Cash transaction/Entry.
3.And also,The CUPOA will be marked as Fully Used in Parked Customer Payment Analysis window
BR/Janith
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