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Question

How to change the status of AFP to Fully Paid

  • March 4, 2024
  • 1 reply
  • 85 views
W
Do Gooder (Customer)

Hello,

We have an issue with an application for payment, the invoice status is Fully Invoiced and the invoice has been Fully Paid but the status of the application is always Approved.

My understanding is that when the Invoice is Paid Posted, then the status of the AFP should be changed automaticcaly to Fully Paid!

Could you please hel on this issue?

 

 

Thank you!

1 reply

Ieva Rituma
Superhero (Employee)
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  • Ieva Rituma
  • Superhero (Employee)
  • March 8, 2024

At what stage do you create the invoice is it before being certified?

After approval, the status typically would go to certified and then paid. It looks like maybe the certify stage is still missing and hence the status has not moved along to paid. 

IRituma
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