Skip to main content
Question

Have you experienced that sending payment files to the bank and fetching OCR files - does nok work ?

  • March 15, 2023
  • 1 reply
  • 75 views

Osthewha
Sidekick (Customer)
Forum|alt.badge.img+8

We have difficulties when trying to send supplier payment files to bank, and uploading OCR files to IFS Aurena.

Is there anyone who have experienced the same issue ? Are enduser perhaps doing something wrong ?

Look forward to replies :)

1 reply

cperdue
Hero (Partner)
Forum|alt.badge.img+14
  • Hero (Partner)
  • March 15, 2023

Do you have any examples (snips) of the failure/s?   I have had files fail because the external file parameters were not fixed.   A careless user can easily select incorrect parameters that will cause the load to fail.