Issue
When creating a new Person ID in IFS CLOUD, the system automatically converts the special characters to substitute characters.
E.g.- It won’t allow to add person ID with special characters (‘ß’) and get replaced with ‘SS’
Observation
In IFS APPs(APP09 and APP10), the system allows saving Person IDs with special characters and same was displayed in the IEE client.
Impact
Since the customer is migrating data from IFS Apps to IFS Cloud, this behavior creates a challenge. There should be a proper way to handle existing Person IDs with special characters rather than creating new Person IDs, which could lead to inconsistencies and duplicate records.
Questions for Community
- Is there a recommended approach or configuration in IFS Cloud to preserve special characters in Person IDs during migration?
- If not supported, what is the best practice for mapping or transforming these IDs to maintain data integrity?