Solved

GL Voucher Cancellation

+9

Hi Team,

Not able to find the Cancel option in Voucher Analysis window. Please find the below screenshot.

Request you to please help me in cancelling the voucher.

Thanks in Advance.

Best Regards,

Rakesh

Best answer by Adam Mazurczak

Instead of steps 1 and 2 you can also query for your voucher B in window Customer Payment Rollback

This topic has been closed for replies.

+13

Hi @Rakesh ,

Cancel option is available only for manual vouchers. To cancel I voucher you have to cancel source manual supplier invoice.

Best regards,

Adam

+9

Thanks @Adam Mazurczak

Just a query the B voucher which is created due to Customer Offset. To cancel it what should i do?

Thanks in advance

Best Regards,

Rakesh

+13

You have to rollback customer payment (in window Customer Payment Rollback). To do this:

Find Payment Series ID and Payment ID created for your Customer Offset
Next in window Customer Payment Rollback query for Payment Series ID and Payment ID from step 1.
And finally use option Rollback Complete Payment

+13

Instead of steps 1 and 2 you can also query for your voucher B in window Customer Payment Rollback

Sign up