Solved

GL Voucher Cancellation

Userlevel 6

Hi Team,

Not able to find the Cancel option in Voucher Analysis window. Please find the below screenshot.

Request you to please help me in cancelling the voucher.

Thanks in Advance.

Best Regards,

Rakesh

icon

Best answer by Adam Mazurczak 22 October 2021, 13:22

This topic has been closed for comments

Userlevel 5

+12

Hi @Rakesh ,

Cancel option is available only for manual vouchers. To cancel I voucher you have to cancel source manual supplier invoice.

Best regards,

Adam

Userlevel 6

Thanks @Adam Mazurczak

Just a query the B voucher which is created due to Customer Offset. To cancel it what should i do?

Thanks in advance

Best Regards,

Rakesh

Userlevel 5

+12

You have to rollback customer payment (in window Customer Payment Rollback). To do this:

Find Payment Series ID and Payment ID created for your Customer Offset
Next in window Customer Payment Rollback query for Payment Series ID and Payment ID from step 1.
And finally use option Rollback Complete Payment

Userlevel 5

+12

Instead of steps 1 and 2 you can also query for your voucher B in window Customer Payment Rollback

Sign up